Our mission is to provide the most efficient, cost-effective, and all-around best technology solutions while providing superior customer service, clear communication, and consistent follow-up. Our customers’ satisfaction is our top priority and we strive to exceed their expectations on every job we do.
Why Tech Shack?
Choosing Tech Shack means partnering with a team dedicated to excellence
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Experienced Technicians: Over 15 years of expertise across a wide range of computer systems and technologies.
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Efficient Turnaround: Most repairs are completed within the same day to minimize downtime.
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Superior Components: We utilize only top-tier parts to guarantee optimal performance and longevity.
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Comprehensive Services: From basic maintenance to complex diagnostics, we offer a full suite of solutions.
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Sales and Custom Builds: Explore our inventory of laptops and desktops or consult with us for a custom-built system designed to meet your unique needs.
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Console Repairs: We also service gaming consoles, including Xbox, PlayStation, and Nintendo systems, with the same precision and care.
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Konrad has been the owner/ operator of The Tech Shack for 8 years and has worked on cellphones and computers for over 15 years. He was 23 when he first opened, at the time the store sold Magic the Gathering cards and hosted various tournaments. He held SC largest Smash brothers tournament in 2014, then broke his own record the following year. Konrad has a massive community of followers who call him for any and every technology question they have. He built the store to what it is now in hopes of helping people not only use their electronics, but also to teach them how to get the most out of them. Konrad has 4 cats, plays video games and gardens in his spare time. He is a mentor to many and a friend to everyone he meets.
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Ireland is Konrad’s wife and the office manager at Tech Shack. Before her time at Tech Shack, Ireland worked with Konrad’s parents at PECO Heating & Cooling. She then went on to work at AT&T for 4 years, moving from sales to store manager, and later to an AT&T consultant at Best Buy. As office manager, Ireland handles customer relations and oversees all work orders, marketing, and administrative tasks. When she’s not busy working, Ireland enjoys all things rock climbing, including indoor, outdoor, rope, and free climbing—and is a member of the Carolina Climbing Coalition. She also enjoys spending time with her five cats, who are her pride and joy